I need to reset my password.

Please visit this page and enter your username or email address. You will receive a link to create a new password via email.If you are having trouble receiving your password reset email, please check your spam folder and include “Contact@PsychologyCareerPrep.com” to your safe sender list.

I’m having technical difficulties. What do I do?

Please visit the contact page and fill out the for, and include the following information:

  1. Your name and Knights email address
  2. Which course you are taking
  3. Which assignment you are having difficulty with (if applicable)
  4. The operating system and browser you are using
  5. Detailed information about the issue, along with screenshots

If you cannot access the contact page, you can email us at contact@psychologycareerprep.com

Can I get a refund?

If you are in need of a refund, please contact us (contact@psychologycareerprep.com) with an explanation of the circumstances and proof of purchase. Please note that we do not process refunds after a semester’s add/drop date has passed.

How do I purchase access?

You have two options for purchasing.

  1. Visit https://www.psychologycareerprep.com/product/psychology-career-readiness-course/ and check out with a credit or debit card.
  2. Visit the UCF campus bookstore and purchase an access code. Then, visit the above link and use the access code at checkout.

Can I use financial aid?

You can use financial aid if you purchase an access code through the UCF campus bookstore.

Where do I find assignments for my course?

To see assignments that are available, visit the My Courses page and click the colored tile for the course you are taking. Then, scroll down to the “Assignments” section. It will look something like the attached screenshot. Please keep in mind that a checkmark next to one of these assignments does NOT mean you have submitted it – just that you have opened it and looked at the page.

How do I see assignments that I’ve submitted?

To see assignments you have submitted, visit the My Courses page and scroll down to the Completed Assignments and Grades Section.

Clicking the name of the assignment on the left will bring up your answers for the assignment. If your assignment has been assessed, clicking “View Feedback” on the right will bring up the feedback that your assessor submitted based on that assignment.

I’m an assessor. How do I access the assessor dashboard?

Hover over the My Courses menu in the navigation bar and select Assessor Dashboard.

I purchased using a credit/debit card, and my profile is displaying the name of the cardholder instead of my name.

To change the display name on your profile, visit the My Account page and click Account Details.